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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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712974_Washington Suburban Sanitary Commission_ASO_1.1.2025_Choice_Plus_Plan.pdf
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712974_Washington Suburban Sanitary Commission_ASO_1.1.2025_Select_EPO_Plan.pdf
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Haverford Drive Water Main Replacement Project BR6544A18 - Baseline Schedule_0.pdf
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Letter to Kenneth Dixon_Clarksburg Water Sewer Study 2015Aug27.pdf
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Small Water Valve Assessments- 2014_03_11_15_12_14_677691.pdf
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Commission Package_LC7046A-D21 Area Water & Sewer Connection Renewal.pdf
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WSSC Water FY 2022 Approved Budget Book 2021-08-27 Optimize.pdf
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Water Main and Sewer Replacement-Contract No. BRCR4720B07_593543.pdf
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WSSC Water Special Commission Meeting on Rate Structure - November 28_ 2023.pdf
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Second_Party_Opinion-Washington-Suburban-Sanitary-01Feb2024-PBM_1393891.pdf
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Project Notification Letter_Crystal Rock Water Main Replacement BR6269A175.pdf

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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