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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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These injection pumps lubricate the pipes that transfer the sludge from the Cake Receiving Facility to the Cambi Process.
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10.08.14_FY'15+Audit+Plan+for+Comm+Appv+on+10.15.14.pdf
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Front Foot Benefit Charges and Deferred House Connection Charges for the 2014 Levy_120290.pdf
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What You Need to Know about the Deferred Compensation Plan for 2022 (7-16-21).pdf
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Revised 4th Quarter FWA Hotline Update for August Comm Mtg 8.12.20.pdf
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What You Need to Know About the Deferred Compensation Plan for 2022 (October 2021).pdf
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11.14.19_Combined CLA - External Auditor Documentation for 11.20.19 Comm Mtg.pdf
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No Inspections Today

Published on
March 3, 2023

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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