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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Sept 17 2014 Finance Agenda Item - Briefing-Action - 2015 FFB and House Connection Rates_130274.pdf
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doc2012Front Foot Benefit Charges and Deferred House Connection Charges 2012 Assessment Levy_73653.pdf
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Comm'n Packet - Resolution (2016-2111) 1-20-16.pdf
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01.08.20_OIG Summary of Activities - Dec 2019.pdf
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breaks and leaks from Nov 2023 to Jan 2024
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CAC Meeting Summary 08-20-15 - FINAL.pdf
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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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