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Get Current 2.0 Program
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Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Laboratory Expansion Project

To ensure another century of safe water, WSSC Water invested $36.7 million to upgrade its Maryland Department of the Environment-certified laboratory to meet increased demand for water quality analysi...

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Utility Services

It takes a big effort by a lot of people throughout WSSC Water to keep the water flowing to you. Our Utility Services Division plays a key role in getting the job done.

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placement of the new 48” Raw Water Line on Bondmill Road.
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Pay My Bill

WSSC Water offers you several ways to pay your bill. Simply choose the option that works best for you.

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Basic page

Industrial Discharge Control Program

WSSC Water's Industrial Discharge Control Program, recognized as an Outstanding Pretreatment Program, was formed to regulate and monitor industrial discharges to the sewer system.

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