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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Public Hearing on FY26 Preliminary Proposed Operating Budget

Prince George’s County Tuesday, February 4, 2025, at 7 p.m.  These are planned as in-person meetings with an option to view via livestream. Can’t attend? Streaming is available via: Pri...

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Public Hearing on FY 27 Preliminary Proposed Operating Budget

Prince George’s County Wednesday, January 28, 2026, at 7 p.m.  These are planned as in-person meetings with an option to view via livestream. Can’t attend? Livestream available via Prin...

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Prince George's County Fair

Thursday, September 4: 5 PM - 10 PMFriday, September 5: 5 PM - 10 PMSaturday, September 6: 11 AM - 10 PMSunday, September 7: 11 AM - 6 PM 

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FINAL UPDATE 8:30 A.M. Thursday, August 22

WSSC Water Lifts Essential Water Use Only Request for Customers in the Camp Springs Area of Southern Prince George’s County  Project to Make Water Distribution Modifications Successfully Complet...

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WSSC Water Dams and Reservoirs

To be sure there's always enough water to serve our (almost) two million customers, we own dams that create reservoirs storing billions of gallons of water.

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