Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

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Remote Video
Comparing current meter reading to advanced metering infrastructure.
Initiatives Projects
Remote Video
Sometimes it can be difficult to locate and read your water meter. This video shows you where you can find your meter
Instructional Videos
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Example of what your first bill's My Meter Reading Details section will look like with both the old meter and new meter readings.
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Meter reader facts
Basic page

Plumber Information and Licenses

A plumber's or gasfitter's license opens doors to a satisfying career. Read below to learn how to get started in the field, or how to advance.

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Secondary Landing Page

Meters

Did you receive an estimated bill?

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A Day in the Life Video Series

At WSSC Water, our dedicated team — Team H₂0 — works tirelessly to deliver safe, clean drinking water to homes and businesses across Prince George’s and Montgomery counties. Take a glimpse into their ...

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meter reader with badge
Basic page

Where Does My Water Come From?

The clean, safe drinking water we provide comes from one of two rivers: the Potomac or the Patuxent. But which one provides your water? Keep reading to find out.

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Basic page

Finding and Verifying a Plumber/Gasfitter

Did you know our customers must use a licensed journeyman or Master Level plumber to do any plumbing or gasfitting work in your home? Read more on finding one.

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