Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Disparity Study

The Office of Supplier Diversity and Inclusion is dedicated to creating an inclusive purchasing environment by encouraging the use of minority and small local businesses on WSSC Water contracts, throu...

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Pipeline Design Manual

The Pipeline Design Manual lists minimum criteria to be followed by designers and engineers when preparing plans for water and sewer pipelines in WSSC Water's district.

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Real Estate and Development

We own and lease land and buildings and look for ways to generate non-rate-related revenue by seeking unique opportunities that leverage our real estate assets.

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Rules That Govern Us

WSSC Water Procurement is governed by the Procurement Regulations. For informational purposes only, the General Terms and Conditions can be found here.

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