Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

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Remote Video
Sometimes it can be difficult to locate and read your water meter. This video shows you where you can find your meter
Instructional Videos
Basic page

Sewer Rehabilitation, Replacement and Repair

Because much of our sewer pipeline system dates to the 1940s, a major rehabilitation program is under way. The work is important, but be aware that it could mean some temporary inconvenience for you.

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Land Services Section

Our Land Services Section carries out a wide range of duties, such as boundary surveys, property acquisitions and much more. If you need to make an easement or right-of-way request, start here.

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Aggregate Listing Page

Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

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Remote Video
The toilet is NOT a trash can! Wipes, Q-tips, dental floss... throw them in the trash, not in the toilet. All these
Environmental Outreach
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Publications

We want you to know about everything happening at WSSC Water, and we want you to be a water-wise consumer. That's why we provide publications on so many topics.

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Supplier Portal

To be eligible to bid on WSSC Water solicitations, prospective vendors must enroll in our Supplier Portal System. There's no charge, and by registering, you'll be notified of upcoming contracts that m...

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Employee Benefits

WSSC Water offers a highly competitive benefits program that's intended to create a healthy, productive workforce and take care of you, your family and your future.

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Wastewater Collection System

Our wastewater collection system gathers millions of gallons of water every day to treat it and return clean water to the environment.

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