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Get Current 2.0 Program
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Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Your Water Usage

What's your ADC? That is, your Average Daily Consumption of water? Bet you'd be surprised to learn just how quickly your everyday water usage - taking a shower, brushing your teeth, washing your hands...

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Basic page

Residential Customers

Essential information for residential water customers. Learn about cross-connection control, backflow prevention, and how you can help protect your home water system and the WSSC Water supply.

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Basic page

Claims

If you are experiencing a water or sewer emergency, please call our 24-hour Emergency Services Center - (301) 206-4002. Read the Claims Process   |  lea el proceso de reclamo...

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Basic page

Violations of the Code

If someone else doesn't follow the rules when your plumbing needs work, you could get in trouble. Don't take chances, learn how to be Code-smart.

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