Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Our History

Since 1918, WSSC Water has carried out its mission to provide safe, reliable drinking water to the community.

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#LOSETHEWAIT

We are experiencing high call volumes and longer than usual wait times. Check out these fast and easy options to connect with us without having to wait!

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Report a Water Quality Issue

If you are experiencing water quality issues in your drinking water, please contact the Emergency Services Center at 301-206-4002. 

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Community Outreach

From homeowner/civic association meetings and faith-based events to health fairs and food distribution events; WSSC Water loves to get out into the community and meet our neighbors.

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Drinking Water Source Protection

It's vital for WSSC Water to protect the rivers that are our main sources of drinking water. We actively work to do so, but we also need your help.

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