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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Public Hearing for FY 2023 Preliminary Proposed Budget

Watch: Virtual meeting broadcast link for viewing Call-in: 240-800-7929 Conference ID:  302 322 483# Please note the following: The virtual meeting link is not active until the...

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2026 WSSC Water bill revisions are: Page 1, we added a box for "What Do I Owe and When Do I Pay?" This box includes your last bill balance, previous payments or credits, balance forward, current charges, and total due. Your total due is repeated to the right of this information, in bold black text, along with when this amount is due. On page 2, we've added a box under "Billing Details" that lists your balance forward, last bill balance, previous payment amount and receipt date, and other credits.
Event |

Essential Water Use Only Southern Prince George's County Meeting

WSSC Water is hosting a special virtual meeting today, Tuesday, September 3 at 7:00 p.m. to discuss the essential-water-use-only request that will go into effect on Wednesday, September 4 at 8 p.m. fo...

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Event |

Commission Meeting, October 15

Public may view the meeting virtually via the virtual meeting link below.Public Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in numbe...

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