alert
Reported Water Main Breaks and Leaks
1769530200
Use our map to locate reported water main breaks and leaks near you.
close
alert
Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
Learn more.
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.

Published on
Basic page

Regulations and Procedures to Know

A range of regulations governs how we bill for services, collect fees, and handle billing questions, disputes and other issues. Here is an overview of those policies, procedures and regulations.

Published on