Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Pollution Prevention and Control

To keep certain pollutants, such as mercury, out of the water, we need your help. Learn more about what you can do.

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Contaminants of Emerging Concern

It's one of the many ways WSSC Water stays on the leading edge of protecting your health and safety: We go above and beyond federal requirements to monitor our water for substances that could cause yo...

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Awards

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Website Accessibility

WSSC Water is committed to an accessible website for all. 

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In the middle of the photo workers are excavating a trench for the electrical duct bank that will provide power to the Ultra Violet disinfection system. Back in the distance you can see work going on at the Raw Water Pump Station Project site (separate project).
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Annual Disclosure Filing for Former Employees

WSSC Water Code of Ethics Ch. 1.70.340(c) requires former employees to file a disclosure statement within 60 days after leaving the position.

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Development Services Process

This comprehensive informational seminar takes you through the process, available resources and tools for working with the Development Services Division for your construction project.

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Solar Power

Almost 25,000 solar panels are providing green power to three WSSC Water's Water Resource Recovery Facilities and one off-site facility. More solar power is on the way.

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