Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Event |

Meeting of WSSC Plumbing And Fuel Gas Board

At 8:30 am on Thursday, July 7th, 2022, the Regulatory Services Division of WSSC Water will be holding a regular meeting of the WSSC Plumbing and Fuel Gas Board.  The meeting will be hosted virtu...

Published on
Basic page

Critical Customers

WSSC Water prioritizes knowing and communicating quickly with critical customers in an effort to safeguard public health and maintain resiliency in serving our more susceptible customers. 

Published on
Basic page

Overview

Published on
Event |

Commission Meeting, November 18

Wednesday, November 18, 2020   Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conf...

Published on
Event |

OPEN Session - GM's Performance Review

The public may listen to the meeting via the Livestream link or call-in information below. Livestream Link Public Viewing Details  Listen: Meeting will be available through Microsoft Teams ...

Published on
Event |

OPEN Session - IG/CS Performance Reviews

The public may listen to meeting via the Livestream link or call-in information below. Livestream Link Public Viewing Details  Listen: Meeting will be available through Microsoft Teams  Ca...

Published on
Event |

Commission Meeting, January 18

*** SPECIAL MEETING START TIME - 8:30AM ***Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation ...

Published on
Event |

Commission Meeting, February 15

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

Published on