Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Event |

Community Conversations - May 2

Register to attend one of the Community Conversations  Presentations can be found on the Community Conversations page 

Published on
Event |

Community Conversations - May 7

Register to attend one of the Community Conversations  Presentations can be found on the Community Conversations page 

Published on
Event |

Community Conversations - May 9

Register to attend one of the Community Conversations  Presentations can be found on the Community Conversations page 

Published on
Event |

Community Conversations - May 14

Register to attend one of the Community Conversations  Presentations can be found on the Community Conversations page 

Published on
Basic page

WSSC Civil Drafting Standards

WSSC Water's Engineering & Environmental Services Division has developed an AutoCAD Civil Drafting Standard to ensure that civil plans submitted to us are graphically consistent.

Published on
Basic page

Sewer Rehabilitation, Replacement and Repair

Because much of our sewer pipeline system dates to the 1940s, a major rehabilitation program is under way. The work is important, but be aware that it could mean some temporary inconvenience for you.

Published on
Basic page

Publications

We want you to know about everything happening at WSSC Water, and we want you to be a water-wise consumer. That's why we provide publications on so many topics.

Published on
Basic page

Our Governance

Our commissioners oversee WSSC Water's obligation to provide safe, clean drinking water to the community while returning clean water to the environment.

Published on