Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Closer view of the gas conditioning equipment and filters in the Gas Handling area
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Aerial photo of the Combined Heat & Power area (i.e., Boilers, Generators, Gas Cleaning and Storage). New this month is the installation of the 3 lightening masts around the gas storage area
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Plumbing-Mechanical Engineering Plan Review

Plumbing and Fuel Gas plans are required for most commercial construction. Follow these guidelines for submitting plans to get your project off to a smooth start.

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Aerial view of the Combined Heat & Power project area. Concrete pads are in place for the boilers and generators. The structure at the bottom center of the photo is the new Power Distribution Center (PDC) for this area.
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Aerial view of the Combined Heat & Power project area. Concrete pads are in place for the boilers and generators. The structure at the bottom center of the photo is the new Power Distribution Center (PDC) for this area.