Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Aggregate Listing Page

Sanitary Sewer Overflow Reports Breaks/Overflows

A sewer pipe blockage, a break in a pipe, or a number of issues can cause a sanitary sewer overflow. An SSO is the discharge of untreated wastewater from a sanitary sewer system. WSSC Water always inf...

Published on
image
slide12.png
These are the Ultraviolet (UV) Reactors that will be installed for treatment of the utility water which is used in the thermal hydrolysis and combined heat & power processes.
Article

Actualización – 6:10 p. m., jueves 29 de enero de 2026: Se espera que la solicitud de uso exclusivo de agua esencial continúe durante el fin de semana para todos los clientes de WSSC Water debido al frío extremo y al aumento significativo de roturas y fug

También se pide a los clientes que reporten agua que salga o fluya por calles y derechos de paso Los esfuerzos de conservación de los clientes están ayudando a preservar el agua para el almacenam...

Published on