Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Event |

Board of Ethics Special Meeting

The Board of Ethics will immediately hold a vote to enter into Closed Session.Public Attendees Dial in: 1-240-800-7929; Conference ID: 886 145 909#

Published on
Basic page

Wastewater Management

WSSC Water is committed to providing you with safe, clean drinking water. But we also promise to treat the water you've used and return clean water to the environment.

Published on
Basic page

#LOSETHEWAIT

We are experiencing high call volumes and longer than usual wait times. Check out these fast and easy options to connect with us without having to wait!

Published on
Basic page

Critical Customers

WSSC Water prioritizes knowing and communicating quickly with critical customers in an effort to safeguard public health and maintain resiliency in serving our more susceptible customers. 

Published on
Basic page

Watershed Recreation User Program

Our watershed recreation user program provides public recreational access to WSSC Water's privately owned watershed for activities such as picnicking, shoreline fishing and more.

Published on
Basic page

Billing Multi-Use Properties

A trend toward building mixed-use properties prompted us to adopt a new way to bill mixed-use and multi-unit residential properties.

Published on