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Get Current 2.0 Program
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Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
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Learn about our lead reduction program.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

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Basic page

Sewer Pipeline Infrastructure Improvement and Rehabilitation

WSSC Water is implementing various rehabilitation programs that will extend the useful life of the aging sewer system in Montgomery County and Prince George’s County which is approximately 50 to 100 y...

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Basic page

Standard Details for Construction (2016)

Here's where engineers and contractors can find detailed 2016 information about WSSC Water's standard designs for water and sewer pipeline construction.

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Basic page

Save Water and Money — Repair Leaks!

The average household wastes nearly 10,000 gallons of water annually due to leaks.Read the Fix a Leak Week news release

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Basic page

PCCP Management Program

PipeDiver is one of several tools WSSC Water uses to inspect its PCCP.

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