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Emergency Water Main Repair
1775228400

6890-6988 Walker Mill Rd., Capitol Heights

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Inspections

To ensure that plumbing and gas installations meet minimum requirements for safety, most plumbing projects and gas furnace and appliance installations must be inspected by WSSC Water.

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Watershed Regulations FAQs

Here are responses to some Frequently Asked Questions regarding the regulations for WSSC Water’s watershed properties surrounding the Triadelphia and T. Howard Duckett reservoirs. 

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Reporting Water and Sewer Emergencies and Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email ...

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Critical Customers

WSSC Water prioritizes knowing and communicating quickly with critical customers in an effort to safeguard public health and maintain resiliency in serving our more susceptible customers. 

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Human Resources

WSSC Water needs a talented workforce to keep things running smoothly. And to keep that army of employees running smoothly, we need our Human Resources Office.

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Start or Stop Service

Moving to a new home and need to set up your WSSC Water account? Planning to move out and want to stop your billing? We can help.

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