Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Audit Committee

WSSC Water’s Audit Committee was established in 2014 to monitor WSSC Water’s Audit processes, financial reporting processes, system of internal controls, and compliance with laws and regulations.

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Inspecting Gas Appliances

WSSC Water is charged by the State of Maryland with permitting and the inspection of all natural and liquefied petroleum (LP) gas installations within Montgomery and Prince George’s counties of M...

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Community Project Meetings

We encourage our customers to attend these meetings to be informed of work in their area.

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Piscataway Creek Sewer Rehabilitation Projects

Watch Meeting Dial In: 240-800-7929 Conference ID:  242 871 293# For more information please visit our Community Project meetings page

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Groveton Dr Sewer Rehabilitation Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 527 609 438#For more information, please visit our Community Project meetings page

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Chevy Chase Sewer Rehabilitation Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 944 720 11#For more information, please visit our Community Project meetings page

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University Park Sewer Rehabilitation Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 240 966 421#For more information, please visit our Community Project meetings page

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Hyattsville Roads Sewer Rehabilitation Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 597 561 934#For more information, please visit our Community Project meetings page

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