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Regulations and Procedures to Know

A range of regulations governs how we bill for services, collect fees, and handle billing questions, disputes and other issues. Here is an overview of those policies, procedures and regulations.

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Industrial Discharge Control Program

WSSC Water's Industrial Discharge Control Program, recognized as an Outstanding Pretreatment Program, was formed to regulate and monitor industrial discharges to the sewer system.

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Geotechnical Submittals and gINT V8i Library

Listed below are the requirements for collecting and submitting geotechnical data for WSSC Water pipeline projects, and information on obtaining WSSC Water gINT library and data template files.

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CAP Leak Repair Program

We have partnered with Habitat for Humanity Metro Maryland to repair on-property residential water leaks will help customers save money and conserve water. 

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Front Foot Benefit Charge

Every property connected to and using WSSC Water-built water and sewer mains is assessed a Front Foot Benefit Charge, which is explained in full below.

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