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WSSC Water Closes Supplee Lane Recreation Area Until Further Notice Following Six-Gallon Oil Spill at T. Howard Duckett Reservoir Along the Patuxent River
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Get Current 2.0 Program
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Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
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Learn about our lead reduction program.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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outside meter cover with pit pad
Basic page

Water Quality in Your Home

There are steps you can take to ensure the best water quality in your home. Here's what you should do if you see discolored water, or if it's time to flush the pipes.

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Basic page

Water and Sewer Infrastructure Relocation

Homeowners and government, state, and utility projects with construction in the vicinity of WSSC Water's existing easements/infrastructure or that impact our water or sewer mains will n...

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Basic page

Utility Services

It takes a big effort by a lot of people throughout WSSC Water to keep the water flowing to you. Our Utility Services Division plays a key role in getting the job done.

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Basic page

Connecting to WSSC Water

If you want to connect your home to WSSC Water, review this information for important details you need to know.

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Remote Video
Comparing current meter reading to advanced metering infrastructure.
Initiatives Projects
Remote Video
Sometimes it can be difficult to locate and read your water meter. This video shows you where you can find your meter
Instructional Videos
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Water and Sewer Rates

We determine our water and sewer rates with cost of service, fairness and our financial stability in mind.

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Basic page

The WSSC Water Fund

The Water Fund provides assistance to customers in financial need and is funded entirely by contributions from customers, employees, and other sources.

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Basic page

WSSC Water Holidays

Emergencies: 301-206-4002  | Claims:  301-206-7095 | Bill payments: 301-206-4001 

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Basic page

Tap Water Analysis Report

WSSC Water analyzes your drinking water for many things including color, hardness, pH, dissolved metals, organic and inorganic matter, pesticides, bacteria, disinfectants and much more. Our online rep...

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