Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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ePlan Review

All new project submittal requests for ePlan Review must be submitted via the ePermitting system.

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Overhead view of the Anaerobic Digesters and the Cake Receiving Facility. At the bottom of the Digesters you can see work ongoing for the overflow trench.
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The new Solids Building from the backside view. The roof construction is complete and you can see the downspouts are working – but not finished yet.
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Temporary Office Facility - This trailer will provide the resident engineer with an office he can work out of, hold on meetings, and project documents.
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slide 3.png
The new Solids Building from the backside view. The roof construction is complete and you can see the downspouts are working – but not finished yet.
image
slide 8.png
Overhead view of the Anaerobic Digesters and the Cake Receiving Facility. At the bottom of the Digesters you can see work ongoing for the overflow trench.
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Mike harmer at work
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students working with a microscope
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Service Connection Forms

To connect to WSSC Water, you'll need forms and documents listed on this page.

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Audit Committee

WSSC Water’s Audit Committee was established in 2014 to monitor WSSC Water’s Audit processes, financial reporting processes, system of internal controls, and compliance with laws and regulations.

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