alert
Customer Service Closing Early - June 24
1782230400

Revised earlier closing time for in-person Support Center services

Learn what services will be unavailable.
close
alert
Residential Water Service Disconnections begin July 7, 2026
1781296197
Learn about our Financial Assistance Programs
close
alert
Regional Drought Watch
1780510546
Read COG news release on 2026 drought watch
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Newsroom

Stay up-to-date with what's going on at WSSC Water. 

Subscribe to WSSC Water news releases!

If you are a member of the media and require immediate assistance, please contact 301-206-4002 and ask for the media on-call spokesperson.

 

News Type

No articles to display