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Emergency Water Main Repair - Damascus
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WSSC Water is Winter Ready
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Drinking water not impacted by a sanitary sewer overflow occurring after the collapse of DC Water’s sewer main in Montgomery County.
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System Maintenance Alert
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Apps intermittently unavailable Jan. 24, 4 to 6 p.m.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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If you are a member of the media and require immediate assistance, please contact 301-206-4002 and ask for the media on-call spokesperson.

 

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article
Alert

Emergency Water Main Repair - Damascus

Laurel, MD – January 23, 2026 - WSSC Water is repairing a 10-inch water main at 9825 Hawkins Creamery Rd in Damascus. Customers in the area will lose water service while the main is being fixed. Repai...

article
News Release

WSSC Water is Winter Ready Ahead of Predicted Snowstorm

Crews Working Around the Clock to Minimize Customer Impacts Systemwide Preparations Underway to Maintain Service During Extreme Cold Customers Urged to Prepare for Possible Water Service Dis...