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System Maintenance Alert
1746187200

Multiple applications unavailable from 10:00 pm on Friday, May 2, until 11:00 pm on Sunday, May 4

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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
1727738605

Regional Drought Watch

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Laurel, MD - May 2, 2025: Due to scheduled system maintenance, from 10:00 pm on Friday, May 2, until 11:00 pm on Sunday, May 4, there will be intermittent and at times, extended outages. The following services will be impacted during the time frame:

  • Interactive Voice Response System (IVRS)
    Customers will be unable to: 
    • Make/split payments
    • Request an extension
    • Enter a meter reading
    • Request a plumbing inspection
  • All Bill Pay applications (web, mobile, kiosk)
  • E-bill Unenroll 
  • Watershed permit (web/kiosk/mobile) 
    • Permits can be purchased at the Visitor Center at 2 Brighton Dam Road, Brookville, Maryland 20833. 
    • For more information on how to purchase permits, click here.
  • All mapping applications
  • E-permitting 
  • Cross-Connection Test Reports (CCTR)
  • Permits on the Web
  • Front Foot Benefit Disclosure
  • Relocation Fees: Electronic Payment System
  • One Source
  • Supplier Portal
  • Issue Trackr
  • LIMS
  • Claims

We appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.