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Residential Water Service Disconnections begin July 7, 2026
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Learn about our Financial Assistance Programs
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The Water Fund will begin accepting applications on July 1, 2026.
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Public Notices

Meeting of the WSSC Plumbing and Fuel Gas Board

At 8:30 am on Friday, May 17, 2024, the Regulatory Services Division of WSSC Water will be holding a regular meeting of the WSSC Plumbing and Fuel Gas Board.  The meeting will be hosted virtually on the MS TEAMS application.

Agenda

If you have any questions, please contact Chris Imhof, Technical Standards Engineering Manager, [email protected] or 301.206.8514.