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You can also apply to join a focus group!

Learn more about the survey & focus groups
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WSSC Water Temporarily Reduces Fluoride Levels in Drinking Water Due to Nationwide Supply Chain Disruptions
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

Find Our Latest Events

WSSC Water hosts many events and meetings and participates in your community. Check the following listings to join us at an upcoming event and stay up-to-date on issues that impact your daily life, your business and your neighborhood. Or use the links at right to review proceedings of the latest official meetings.

Event Type
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OSDI Events

Metro's Second Annual Small Business Opportunities Fair

Join WSSC Water at Metro's Small Business Opportunity Fair for a unique opportunity to connect with key decisionmakers and explore upcoming contracting opportunities. Network with industry leader...

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OSDI Events

2026 Baltimore City Small Business Advancement Conference

Join WSSC Water at the 2026 Baltimore City Small Business Advancement Conference.This advancement conference will feature a trade show with city, state, county and federal government agencies, univers...

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OSDI Events

35th Annual Government Procurement Conference

Join WSSC Water at the 35th Annual Government Procurement Conference.This is a national conference fostering business partnerships between the federal government, its prime contractors, and small, min...