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Urgent Essential-Water-Use-Only Request to Continue Through Weekend
1769530500
Read how to save water.
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Reported Water Main Breaks & Leaks
1769530200
Use our map to locate reported water main breaks & leaks near you.
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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
Read DC Water's Jan. 30 update.
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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Commission Meetings

Commission Meeting, June 15

The June 15, 2022 Commission meeting will be "in person" only. No public comments will be accepted over the phone for this meeting.

Commission Meeting Agenda

(EDT)
Richard G. Hocevar Building, Auditorium, 14501 Sweitzer Lane, Laurel, MD 20707
Registration details

Please contact the Commission in advance and as early as possible at 301-206-8200 if your attendance at a meeting requires an accommodation under Title II of the Americans with Disabilities Act.