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Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm
Special Hours on Fridays only 7:30 - Noon (May 20, May 27 and June 3 only)
Email: Customer Service
One Stop Shop
Weekdays: 7:30 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. (closed Noon-1 p.m.) except Wednesdays, 7 a.m.-Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services
Commission Meetings

Commission Meeting, June 15

The June 15, 2022 Commission meeting will be "in person" only. No public comments will be accepted over the phone for this meeting.

Commission Meeting Agenda

(EDT)
Richard G. Hocevar Building, Auditorium, 14501 Sweitzer Lane, Laurel, MD 20707
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Registration details

Please contact the Commission in advance and as early as possible at 301-206-8200 if your attendance at a meeting requires an accommodation under Title II of the Americans with Disabilities Act.