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301-206-4001 
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Bioenergy

The future is taking shape in the form of a cutting-edge bioenergy facility we're building at the Piscataway Water Resource Recovery Facility in Accokeek, MD.

WSSC Water is transforming the way the Piscataway Water Resource Recovery Facility will handle waste from five existing water resource recovery facilities. The Piscataway Bioenergy Project - the largest and most technically advanced project ever constructed by WSSC Water - will use innovative technology to recover resources and produce green energy. The facility is currently transitioning from construction to operation. This $271 million project is expected to serve our customers for the next 100 years.

Updated BioEnergy rendering 8.31.2022

The Piscataway Bioenergy Project will transform how WSSC Water manages biosolids - the nutrient-rich organic materials produced by the wastewater treatment process - from five existing water resource recovery facilities. Using cutting-edge technology, the new facility will significantly reduce the amount of biosolids produced, thus reducing costs to haul and manage the product. The Bioenergy Facility will provide superior biosolids treatment to produce an exceptional quality (EQ), Class A material that can be marketed and distributed as soil conditioner and fertilizer. With the transition to a Class A product, WSSC Water will also eliminate the need for lime addition, currently used for Class B treatment, further reducing biosolids hauling and chemical costs. 

The Piscataway Bioenergy facility is expected to be substantially complete by November 2024.

January - February 2024 Photo Updates

Aerial photo of the site taken March 4, 2024
Under the blue canopy are the bags of filter media for the Sidestream Treatment Facility.
The third boiler was delivered to the site last month, set in place, and is now connected and piped in.
The white filter media has been added to one of the reactors at the Sidestream Treatment Facility.
This is what the boiler looks like inside its container.

2023 Project Update Photos       2022 Project Update Photos      2021 Project Update Photos

Bioenergy Fact Sheet | Bioenergy FAQs

Project Updates

Industry News on the Project

News about the project

Last Modified: September 6, 2024, 2:56 pm EDT