Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Site Map

Published on
Basic page

Fraud, Waste and Abuse

Help us promote integrity at the WSSC Water by reporting suspected incidents of Fraud, Waste and Abuse.

Published on
Aggregate Listing Page

Sanitary Sewer Overflow Reports Breaks/Overflows

A sewer pipe blockage, a break in a pipe, or a number of issues can cause a sanitary sewer overflow. An SSO is the discharge of untreated wastewater from a sanitary sewer system. WSSC Water always inf...

Published on
Basic page

Fats, Oils & Grease

One of the most frequent causes of sewer clogs is a cooking product such as fats, oils and grease.

Published on