Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
image
wrf_award_for_innovative_wastewater_treatment_study.png
Innovative wastewater treatment study
image
updated_map_bond_mill_for_final_update_0.png
Patuxent Project Map
Basic page

Website Accessibility

WSSC Water is committed to an accessible website for all. 

Published on
image
slide 6.png - Cloned
On the left is a better shot of the Sidestream Treatment Facility with the new walls in place. The rectangular building across the road is the Sidestream Chemical Storage Building with its new roof. Below the Chemical Building is a better look at the new clarifier mechanical equipment.
image
slide 6.png
On the left is a better shot of the Sidestream Treatment Facility with the new walls in place. The rectangular building across the road is the Sidestream Chemical Storage Building with its new roof. Below the Chemical Building is a better look at the new clarifier mechanical equipment.
image
slide2.png
In the middle of the photo workers are excavating a trench for the electrical duct bank that will provide power to the Ultra Violet disinfection system. Back in the distance you can see work going on at the Raw Water Pump Station Project site (separate project).