Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Watershed Maps and Directions

Our watershed properties extend to eight areas for recreational activities. Find information about each area and directions on how to get there.

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually. Watch Open Session: Teams Link  Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on
Basic page

New and Innovative Technologies

We've been around for more than 107 years, but we're not stuck in the past. We're always looking for new ways to deliver great service to you using innovations and new technology. 

Published on
Basic page

Partnering to Protect Clean Water

Our FOG program is key to preventing sanitary sewer overflows, sewage backups and sewage spills.

Published on
Basic page

Land Services Section

Our Land Services Section carries out a wide range of duties, such as boundary surveys, property acquisitions and much more. If you need to make an easement or right-of-way request, start here.

Published on