Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams linkPhone: 240-800-7929; Phone Conference ID: 598 669 106#

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Commission Meeting, August 16

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

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Basic page

What's Your Pipe Type?

WSSC Water is proud to be part of the U.S. Environmental Protection Agency’s (EPA) enhanced Lead and Copper Rule, an important national public health initiative to remove lead from America’s drinking ...

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Site Map

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Employee Benefits

WSSC Water offers a highly competitive benefits program that's intended to create a healthy, productive workforce and take care of you, your family and your future.

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Event |

Board of Ethics Meeting - August

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 423 796 636#

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Event |

Commission Meeting, April 20

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 831 521 9...

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