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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Board of Ethics

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Attend Open Session: TeamsPhone: 240-800-7929Conference ID: 598 669 106#

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Audit Committee Quarterly Meeting - August 2024

The public may attend the meeting in person or listen via the call-in information below. Public Viewing Details  Listen: Meeting will be available through Microsoft Teams  Call-in number to...

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Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 921 890 562#

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Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually. Watch Open Session: Teams Link  Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually. Watch Open Session: Teams Link  Phone: 240-800-7929; Phone Conference ID: 921 890 562#

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Event |

Board of Ethics Meeting - March

Public Viewing / Participation DetailsWatch meeting via Teams Call-in to provide public comment: 240-800-7929 Conference ID: 131 731 990# 

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