Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,977 miles of drinking water pipeline and over 5,677 mile...

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Board of Ethics

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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Article

WSSC Water Recognized for Wastewater Excellence

Seneca Facility Receives International Award for Nutrient Removal   Water Resource Recovery Facilities’ Decades-long Streak of Excellence Continues  

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Inspections

To ensure that plumbing and gas installations meet minimum requirements for safety, most plumbing projects and gas furnace and appliance installations must be inspected by WSSC Water.

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Fire Hydrants: Maintenance and Meter Leases

We perform thousands of maintenance checks on fire hydrants every year so they're ready when needed. In certain situations, we also lease fire hydrant meters to customers. Keep reading to learn more.

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Understanding PFAS

Per- and Polyfluoroalkyl SubstancesQuestions? Contact WSSC Water

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