Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Audit Committee Quarterly Meeting - May 2025

The public may attend the meeting via Teams. Call-in information will be listed below.Public Viewing Details Listen: Meeting will be available through Microsoft Teams Call-in number to liste...

Published on
Event |

Audit Committee Quarterly Meeting - August 2025

The public may attend the meeting virtually. Call-in information will be listed below.Public Viewing Details Listen: Meeting will be available through Microsoft Teams Call-in number to liste...

Published on
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Early Engagement Vendor Sessions: Anacostia II Electrical Upgrades and Western Branch WRRF Improvements and Upgrades. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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child watering azaleas with watering can
Event |

MDE Board of Waterworks and Waste System Operators - Apr 2019

The Board of Waterworks and Waste Systems Operators establishes the education, experience and examination standards which must be satisfied by operators and superintendents of water and wast...

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This is a reduced pressure zone backflow preventer assembly installed on a fire sprinkler system.
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Close-up view of the Anaerobic Digesters. Workers are putting the formwork in place in preparation of pouring the dome tops. The tank on the left already has the liner installed. On the right you can see the liner material is still rolled up. We expect the tops to be poured in the next 2 weeks.
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Close-up view of the Anaerobic Digesters. Workers are putting the formwork in place in preparation of pouring the dome tops. The tank on the left already has the liner installed. On the right you can see the liner material is still rolled up. We expect the tops to be poured in the next 2 weeks.
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wisw water use summer water uses