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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Installation of Silt Fence - The entire construction site perimeter is wrapped in silt fence it will prevent soil and sediment from running off site into the road or adjacent properties during rain events.
Event |

Board of Ethics Meeting

The public is invited to attend the meeting virtually.Watch Open Session: Teams linkPhone: 240-800-7929; Phone Conference ID: 598669106#

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting virtually.Watch Open Session: Via TeamsPhone: 240-800-7929; Phone Conference ID: 598 669 106#

Published on
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The two rectangular concrete pads on the left of this photo will support the Boilers. The excavation to the right of the pads is preparation work for the Generators. The fresh concrete slab at the bottom right is the foundation pad for the Gas Flare Facility, which will be used to burn off excess gas that is not converted to electricity.
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The two rectangular concrete pads on the left of this photo will support the Boilers. The excavation to the right of the pads is preparation work for the Generators. The fresh concrete slab at the bottom right is the foundation pad for the Gas Flare Facility, which will be used to burn off excess gas that is not converted to electricity.
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Foundation Waterproofing Prep The soil around the tank’s foundation is vacuumed to clean and dry the area before applying waterproofing. This helps protect the foundation from water and keeps it durable.
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At the top center of this photo is the foundation for what will be the Gas Storage Bubble, which will be another very distinctive structure.
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At the top center of this photo is the foundation for what will be the Gas Storage Bubble, which will be another very distinctive structure.
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This is the back side of the Solids Building where the Screenings Facility is located. On the Screenings Facility the roof construction has been completed, the top railing and stairs are in place. The screening equipment inside will soon be installed in place.
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually. Watch Open Session: Teams Link  Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on