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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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This is the Combined Heat & Power (CHP), Gas Treatment and Gas Storage area of the project site. At the top of the photo they have prepared to pour the foundation (round structure) that will support the Gas Storage bubble.
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At the Combined Heat & Power and Gas Handling area, the foundation slabs are ready to soon receive the new boilers. The foundation for the Gas Bubble is also prepared and that work will progress through the next month.
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This is the Combined Heat & Power (CHP), Gas Treatment and Gas Storage area of the project site. At the top of the photo they have prepared to pour the foundation (round structure) that will support the Gas Storage bubble.
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This photo is taken from the top of the Digester looking down between the Digester and the Digester Control Building. It shows the pipe connections between the two.
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Anacostia II Electrical Upgrades and Western Branch WRRF Improvements and Upgrades
Event |

Meeting of WSSC Plumbing Fuel Gas Board

At 8:30 am on Thursday, April 17, 2025, the Regulatory Services Division of WSSC Water will be holding a regular meeting of the WSSC Plumbing and Fuel Gas Board.  The meeting will be hosted virtu...

Published on
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slide6.png - Cloned
That pyramid-looking structure on the right is the receiving hopper (it’s upside down) that will be installed over that concrete box in the middle of the pit on the left. Everything will be dumped into the hopper then transferred to the silos.
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That pyramid-looking structure on the right is the receiving hopper (it’s upside down) that will be installed over that concrete box in the middle of the pit on the left. Everything will be dumped into the hopper then transferred to the silos.