Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Aerial view of the Combined Heat & Power project area. Concrete pads are in place for the boilers and generators. The structure at the bottom center of the photo is the new Power Distribution Center (PDC) for this area.
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This is the Odorous Air piping from the Cake Receiving Facility, along the front of the Solids Building, on its way to the Odor Control Building.
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The Cake Receiving Storage Silos are in place and connected with the access stairs and bridge. The Odorous Air piping runs between the two silos.
Event |

After Hours Connections Networking Event

Join WSSC Water and the Maryland Black Chamber of Commerce for an evening of opportunity. Discover how your business can become a valued partner with WSSC Water at our after-hours networking event. Ex...

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PCCP being installed at a job site
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The process water used in the Thermal Hydrolysis/Anaerobic Digestion process has strict disinfection requirements. This Ultraviolet disinfection equipment is used for that purpose.