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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Operations

Operations manages key WSSC Water teams that keep water flowing to you.

Published on
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hannon_street_water_main_replacement_map.png
Hannon Street Water Main Replacement, Bi-County, Maryland. Projcet Number BIBT5737B14. The thick line (light blue) shows the water main replacement area, which runs the length of Hannon Street, from University Boulevard in Montgomery County to Route 212 in Prince George's County. .
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karla_lane_water_main_replacement_map.jpg
Karla Lane Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6706A19. The thick lines (light blue) on the map show the water main replacement areas. The roads marked are Karla Ln., Barrett Rd., Hart Rd., Murray Hill, Alcoa Dr., and Prentice.
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locust_avenue_water_main_replacement_map.png
Locust Avenue Water Main Replacement Project Map. The thick lines (light blue) show the water main replacement/relocation areas. The roads include Spruce Tree Ave., Charles St., Alta Vista Rd., Locust Ave., Camberley Ave., Acacia Ave., Linden Ave., Balfour Dr., and Holland Ave.
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white_oak_water_main_replacement_map.jpg
White Oak Water Main Replacement Project. WSSC Water Contract Number BT6618A18. The thick lines (dark blue) show the project locations, which include Gracefield Rd., from Calverton Blvd. to Cherry Hill Rd., plus Cherry Hill Rd. from Gracefield down to Coffman Rd.