Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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image
decade_of_breaks_1920x1080_updated_2023_thumb.png
a decade of winter water main breaks
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jervis_street_water_main_replacement_map.jpg
Jervis Street Water Main Replacement Project, Prince George's County, Maryland. Project Number BR7706A24. The thick lines (light blue) on the map show the water main replacement areas. The roads marked are Jervis St., Jervis Pl., Jervis Ct., Strawberry Hill Dr., Strawberry Hill Pl., Strawberry Ct., Kidder Rd., and Hillantrae Dr.
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goucher_drive_water_main_replacement_map.png
Goucher Drive Water Main Replacement Project, Prince George's County. The thick lines (light blue) show the locations of the water main replacement areas. These are located on Goucher Drive, 58th Avenue, Nevada Street, Marietta Lane, Bucknell Terrace, Villanova Road, Charlton Avenue, Berwyn Road, Cunningham Drive, Natasha Drive, Paxton Court, and the end of Vernon Terrace.