Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
image
slide9.png
This is the Chemical Building for the Sidestream Treatment Process. The mechanical work is being done inside. Through the door openings on the right side you can see the chemical storage tank in place.
image
liberty_road_sewer_repairs.png
Because WSSC Water’s sewer main (left) is next to PEPCO lines, special shoring was engineered and installed to ensure worker safety while replacing damaged sections of pipe.
Basic page

Community Project Meetings

We encourage our customers to attend these meetings to be informed of work in their area.

Published on
image
slide9.png - Cloned
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
image
slide9.png
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
image
picture9.png
Interior Finish The inside of the tank is coated with a finish that protects it and keeps it smooth. Caulking seals any gaps to stop moisture from getting in, which helps protect the finish and make it last longer.
image
Slide11.png
The safety rails were added to the Sidestream Treatment Tank this month. Also constructed were the concrete pads that will support the Blowers. Above the Blower pads is the metal framework that will support an overhead canopy above the Blowers.