alert
WSSC Water Assists Federal Workers Impacted by Government Shutdown   
1759354287
Read more.
close
alert
Recreational Water Contact Health Advisory 
1753189147

Triadelphia Reservoir  

More Information
close
alert
What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

More information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Galvanized Water Service Lines

There are two types of customer-side galvanized pipes. One requires replacement, and the other does not.

Published on
Basic page

Integrated Security & Protective Services Section

The Integrated Security & Protective Services Section is responsible for the 24/7 monitoring and coordination of security systems, personnel, and emergency response support across the organization...

Published on
Basic page

Service Connection Forms

To connect to WSSC Water, you'll need forms and documents listed on this page.

Published on
Basic page

About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,977 miles of drinking water pipeline and over 5,677 mile...

Published on
Basic page

Start or Stop Service

Moving to a new home and need to set up your WSSC Water account? Planning to move out and want to stop your billing? We can help.

Published on