Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Toilet Leaks
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Setting the rebar here for what will be the Temperature Hot Water Facility next to the Boilers at the Combined Heat & Power area.
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the coast of a toilet leak
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Landing Page

Work With Us

Discover the many ways you can work with WSSC Water. Join our team, collaborate with us on your next development project, get licensed - we're ready to provide the opportunities and information you ne...

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Workers here are removing the center column structure from one of the gravity thickeners.
Aggregate Listing Page

Sanitary Sewer Overflow Reports Breaks/Overflows

A sewer pipe blockage, a break in a pipe, or a number of issues can cause a sanitary sewer overflow. An SSO is the discharge of untreated wastewater from a sanitary sewer system. WSSC Water always inf...

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These are the Ultraviolet (UV) Reactors that will be installed for treatment of the utility water which is used in the thermal hydrolysis and combined heat & power processes.
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The new concrete walls of the Altitude Valve Vault have been set, and we've removed the forms from the inside. The exterior forms will be removed soon. The pipes will be installed in the two (2) openings in the wall.