Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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41st_avenue_water_main_replacement_map.jpg
41st Avenue Water Main Replacement Project in Hyattsville, Prince George's County, Maryland. Project Number BR7710A24. The thick lines (in light blue) indicate the locations of the water main replacement areas.
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parkwood-ii_drive_water_main_replacement_map.png
Parkwood Drive II Water Replacements/Relocations, Montgomery County, Maryland. The thick lines (light blue) show the area of water main replacements/relocations. This includes Parkwood Dr., Oldfield Dr., Everett St., Woodfield Dr., Ashwood Dr., Crestwood Rd., Franklin St., Edgefield Rd., Glenridge St., and Thornwood Rd.
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new_hampshire_ave_water_main_replacement_map.png
New Hampshire Avenue Water Main Replacement/Relocations. The thick line (light blue) shows the areas of water main replacement/relocation. This includes New Hampshire Avenue from Elton Road up to almost Lockwood Drive.
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old_branch_avenue_water_main_replacement_map.jpg
Old Branch Avenue Transmission Water Main. The thick line (light blue) shows the transmission water main area. The line runs on Old Branch Avenue from Allentown Road to Woodyard Road.
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west_cedar_lane_water_main_replacement_map.png
West Cedar Lane Water Main Replacement Project, Number BT/BR7058A21. The thick line (blue) shows the relocation areas along West Cedar Lane. The dotted blue line on Oakmont Ave. shows the location of same trench replacement.
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village_in_woods_water_main_replacement_map.png
Village in the Woods Water Main Replacement Project, Prince George's County, Maryland. Project Number BRAW6640AL19. The blue lines show the water main replacement areas, which are located on Brightseat Rd. from 202 to Watkins, part of Sheriff, part of 202.
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Violations of the Code

If someone else doesn't follow the rules when your plumbing needs work, you could get in trouble. Don't take chances, learn how to be Code-smart.

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