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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Aerial view of the Combined Heat & Power Area and Gas Treatment Area. The second generator was put in place this month.
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Site overview facing north. The Combined Heat & Power (boilers, generators, gas cleaning equipment and storage) is in the foreground.
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The two rectangular concrete pads on the left of this photo will support the Boilers. The excavation to the right of the pads is preparation work for the Generators. The fresh concrete slab at the bottom right is the foundation pad for the Gas Flare Facility, which will be used to burn off excess gas that is not converted to electricity.
image
slide 9.png
The two rectangular concrete pads on the left of this photo will support the Boilers. The excavation to the right of the pads is preparation work for the Generators. The fresh concrete slab at the bottom right is the foundation pad for the Gas Flare Facility, which will be used to burn off excess gas that is not converted to electricity.