Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
image
picture7.png
Foundation Waterproofing Prep The soil around the tank’s foundation is vacuumed to clean and dry the area before applying waterproofing. This helps protect the foundation from water and keeps it durable.
image
liberty_road_sewer_repairs.png
Because WSSC Water’s sewer main (left) is next to PEPCO lines, special shoring was engineered and installed to ensure worker safety while replacing damaged sections of pipe.
image
picture1.png
Manhole and Drainage System This picture shows the manhole and pipes used to move water away from the site. The overflow drain is designed to empty the tank if it fills up too much.
image
CIP_RFP_350x200.png
Early Engagement Vendor Sessions: Capital Improvement Program (CIP) Program Management Team Request for Proposal. Learn about the upcoming solicitations at WSSC Water, 14501 Sweitzer Lane, Laurel MD 20707. Thursday, December 18, 2025, 3 to 5 p.m. in WSSC Water Auditorium