alert
Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

Find out more...
close
alert
What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

More information
close
alert
Customer Alert
1727738605

Regional Drought Watch

More Information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Unidirectional Flushing (UDF)

Unidirectional flushing is a proactive method of cleaning water distribution pipes to improve water quality and restore capacity in your neighborhood.

Published on
image
water_line.png
The new water line is being installed in the tank riser vault, where the main line connects to the elevated tank.
Basic page

Little Seneca Reservoir Project

Little Seneca Reservoir was constructed as an emergency drinking water source for local utilities during drought conditions. Water quality and capacity of the reservoir are threatened by the increase ...

Published on
Basic page

What's Your Pipe Type? Overview

WSSC Water is proud to be part of the U.S. Environmental Protection Agency’s (EPA) enhanced Lead and Copper Rule, an important national public health initiative to remove lead from America’s drinking ...

Published on
Basic page

Police and Homeland Security

We are committed to ensuring the safety of WSSC Water's customers, visitors and employees while safeguarding our facilities and watershed from sabotage and attack. In an emergency, dial 9-1-1.

Published on
Basic page

Industrial Discharge Control Program

WSSC Water's Industrial Discharge Control Program, recognized as an Outstanding Pretreatment Program, was formed to regulate and monitor industrial discharges to the sewer system.

Published on